![]() The free return is guaranteed on the national territory, only on requests for size change or issue of a coupon, for all other requests the shipping costs are charged to the customer. To start the procedure of the return we invite you to fill out the following form (click here). You can decide whether to get a refund on the method of payment made, receive a voucher to spend in the online store or get a size change. If for any reason you are not fully satisfied with your purchase, you can return it within 15 days of delivery, remember to include in the package the sales receipt. When the order will be shipped, Brubaker Store will send an e-mail with the tracking code and a link from which you can follow the progress of the shipment. To pick up your order on Saturday you will need to place it by 18:00 on Friday. Our staff will notify you by email when your order is ready. You can pick up your order free of charge at our physical store in Via Igino Garbini 29, 01100 Viterbo, Italy. Local delivery is available from Monday to Friday and provides a single attempt, after which there is a withdrawal in store. From the time of order, delivery will be made within 3 hours taking care to respect the opening hours of the store. We offer a free same-day local delivery service within a 5 km radius of our physical store, for orders placed before 4:00 pm. If the package is damaged or does not meet the standards, the customer is asked not to accept the package from the courier and / or sign the receipt with reserve by contacting customer service as soon as possible to complaint regarding damage, missing, or delivery to the wrong address must be received by within a maximum of 15 days from the date of delivery resulting on the site of the courier, otherwise it can not be accepted.īrubaker Store s.r.l is not responsible for any delays due to customs operations and controls or delays due to force majeure. The sender of the shipment is Brubaker Store s.r.l. ![]() The packaging is intact and therefore there are no damages For this reason, upon delivery of the package, the customer is strongly required to verify that: For areas or islands, delivery may be delayed by up to 7 working days.īrubaker Store will not be responsible for any dysfunction in the delivery service of couriers. The delivery of orders in Italy takes place on average within 2/3 working days, in international countries between 2 days and 15 days. For all other orders the shipment follows the following rates:įor all other countries, the shipping rate will be calculated directly at check-out. In Italy shipping is free for orders over €75. The couriers who make shipments for Brubaker Store are: 5 Beautiful dress at a reasonable priceĭress arrived quickly and was as described.Once received the order, the shipment starts within 24/48 hours.I wish they had an adult clothing line! The dress came on time and I am COMPLETELY satisfied! I didn' t imagine it would look as good as the photo on their website and I was a little skeptical about purchasing products from here because I have never heard of it, but I will be recommending this website to my friends with children. ![]() Prices are reasonable and the shipping was extremely quick. I ordered the white satin tulle flower girl dress with removable sash. ![]() I was able to call and speak with someone immediately regarding my concerns with the sizes and shipping. I will always shop with Black N Bianco for my wedding parties. Posted by Frist Class Events on 27th Dec 2016 I would definitely be to others.įlower girl dresses delivery was very fast and dresses looked just like they did in picture. First time ordering from this website and I' m very satisfied. The dresses match the description and are beautiful in person.
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